Most MBA applicants pick the wrong turning point. The most dramatic background events leading up to a milestone on a resume (the promotion, the deal closed, the product launch) are rarely the moment that actually changed the applicant. It produces copy-paste essays that every admissions team has already seen in hundreds of other applications. The real turning point is between the milestones.
This essay tip gives you a turning-point inventory and a set of three short-story structures, drawn from O. Henry, Maupassant, Katherine Mansfield, and Anton Chekhov, that show how to write each kind of turning point.
Contents
- Inventory of Turning Points
- Recognizing Turning Points in MBA Essays – Search for Hedonic Adaptation
- The Three Characteristics of a Good Turning in Story Structures
- Turning Points: 3 Styles with Illustrations
- MBA Essay Turning Point #1: The Reversal
- MBA Essay Turning Point #2: The Epiphany
- MBA Essay Turning Point #3: The Reversal of Expectation
- References
Inventory of Turning Points
The most boring stories are like the heartline of a healthy patient; there are predictable ups and downs one expects. It is the elevated heart rate of a moment that gives stories their meaning.
These heart rate rising events are what writers like me call Turning Points.
I sit for hours brainstorming with clients to find those turning points. I ask them to fill out F1GMAT's IMPACT table to find out if they capture those turning points.
Many go through the process to find them, but many don't. They use the IMPACT table to understand their brand and their contribution.
Recognizing Turning Points in MBA Essays – Search for Hedonic Adaptation
How do I find turning points in clients' stories?
I look for the Hedonic Adaptation.
The applicant earns a promotion, but the characteristics of the stories pre-promotion and post-promotion are all the same.
There was no change in the applicant's leadership style, perspective, or process.
The values remained the same.
The habits remained the same.
This is what psychologists call Hedonic adaptation, a tendency to return to the baseline after the initial high one experience with a success or a low one experiences after a big failure.
Studies on Hedonic Adaptation
One long-study (15-years) [1][2] observed German residents who had married during the study. The happiness boosted significantly but returned to the baseline in just two years. Another longitudinal study followed high-performing managers for 5 years. They tracked the job satisfaction after the managers voluntarily changed them[3]. Again, there was a burst of satisfaction and purpose in the first year, and then the experience fell back to the baseline.
Fundamentally, all stories need a permanent change in the protagonist's worldview to hook the reader till the end.
We are morally outraging and screaming at the protagonist's choices inside our heads as we read each line.
The turning Points that hook the reader should have some opportunity for the AdCom to show outrage at the characters in the story. Not you, the protagonist, but everyone else.
If they can't outrage, they should at least be able to judge these moments.
The examples should be worthy of these judgments.
If you don't consciously bring such examples to your MBA essays, the admissions committee will skim and reject.
The Three Characteristics of a Good Turning in Story Structures
Before you shortlist and mistakenly label high-impact life events as turning points, scan for these 3 characteristics:
1. Real Change is Behavioral
The applicant must have changed in behavior after their belief was changed by the event. If nothing changed after the event, they are not turning points worth capturing for MBA essays.
2. Real Cost of Change
The 2nd and most important metric is the cost of the change.
Losing a promotion, a salary, a commission, a bonus, or a relationship getting strained are some examples that capture the cost of the change.
3. Missing Trait from Resume
Another strategic consideration while shortlisting a Turning Point is to choose events where traits not clearly visible in the resume are shown.
For an investment banker, the turning Point should not be about an event where your analytical rigor helped you find an insight.
For a technologist, don't shortlist an event where the Technology had a society-changing impact on the beneficiary.
Find complementing traits that show motivations and your way of thinking.
Turning Points: 3 Styles with Illustrations
Don't use any turning point events with before and after narratives. They are overused.
Instead, use these three. They are tough to craft but worth your effort to stand out:
MBA Essay Turning Point #1: The Reversal
This is a story technique used by O.Henry to Maupassant where the protagonist ends up on the opposite end of the outcome or belief from the story's beginning.
A lot of spoilers below. Don't read below if you plan to read these short stories.
In O. Henry's "The Gift of the Magi," a wife sells her hair to buy her husband a watch while he sells his watch to buy her combs for the hair she no longer has.
The turning point is the moment when both reveal their secret sacrifice.
The reversal – husband lost the priced watch, and wife lost her priced hair.
In Guy De Maupassant's 'The Necklace', the woman loses a borrowed necklace and ends up ten years in poverty, working menial jobs, saving up to pay for that necklace.
The reversal – the reveal that the necklace was a fake.
You might think that such styles are only applicable to fiction.
It could be positioned for a reveal around a failure narrative.
Case Study: An MBB consultant was trusted to turn around a retail store struggling to reverse a falling customer base in their apparel business.
MBA Essay Illustration – The Reversal
Six of my colleagues quit the project. Our two weeks of hard work were for nothing. I didn't want to abandon the project. The client had finally shown trust in our ability. I met our engagement manager and requested two more days of investigative work. I sat through the billing history and customer buying pattern, segmented them by age, and found that it was the fall in 40+ year old customers that caused the crash in sales.
Breaking down over 10-15 factors that could have impacted the drop in sales for the market segment, I found that a change in supplier sourcing matched the period when the sales began to decline. I ran it through counterintuitive scenario modeling around changing fashion trends, before pitching to switch back the sourcing to the original supplier.
The meeting ran for ninety minutes. The CEO listened and asked the chief merchandising officer to find the original supplier. We got a project out of nothing. My diagnostic became the basis for a six-month transformation project. I felt proud.
Last month, 18 months after our recommendation, the retail store declared bankruptcy. I went back to our engagement manager.
She showed me her recommendation that she didn't send the client. It said, "the 40+ year old" has switched loyalty to brand B.
Unlikely to return.
I looked at her in shock. She said, "I wasn't sure". Now I know.
Sometimes one assumes oneself to be the only person who is reading the situation.
My engagement manager was way ahead of the curve.
She gave me the autonomy to test an idea.
I want to build the skills to be like her - wise but open to risk-taking.
A Stanford MBA will build that skill.
The reversal in the consultant's story is the failure and late recognition that he was not the only person who read the situation.
MBA Essay Turning Point #2: The Epiphany
Some form of epiphany exists in all MBA essays.
Even the example above includes a moment of Epiphany, but the style I am illustrating is much more subtle.
The end in itself is the epiphany.
In Katherine Mansfield's "Miss Brill" (1920), an aging English spinster, Miss Brill, puts on her favorite fur coat and sits on a bench in the public garden, imagining herself to be the star actress. Everyone in the garden around her is the rest of the cast.
The 'fur' is the costume that gives light to her imagination.
She repeats the ritual every Sunday.
One Sunday, a young couple sits beside her. They want privacy.
The boy complains to the girl about the "old stupid thing". The girl makes fun of her fur.
Miss Brill overhears every word and walks home in silence.
She unpins the fur and packs it in the box.
Nothing is concluded.
The 'fur' is our interpretation of her youth, packed into the box.
An end without revealing the feeling of 'loss' in any sentence.
Can we pull this off in an MBA Essay?
Not without a concluding sentence, but close enough to create an engaging lesson.
MBA Essay Illustration – The Epiphany
Case Study: Ronan is mentoring Priya, who has been a direct report for 14 months. The consumer goods brand has a product rollout in a region scheduled for the next two weeks.
Priya had been my direct report for fourteen months. She wanted to walk me through the launch plan for the regional rollout. It was good. Not the plan I would have written, but good, and in two places better than how I present data. The pricing tier she had built for the smaller cities used an assumption I had not considered. It was clever.
Toward the end, she came to a slide I had asked her to add, on the distributor incentive scheme. She had built it the way I wanted. She said so.
Curious to see her version, I asked her to break down her strategy. Her version was much better. Her slide was even better than the one I suggested. I told to use her version. She thanked me for the freedom to think.
I looked around our idea room and saw the same blue shade border all around, which I had created three years ago, the same words and phrases I had optimized for conversion. I wondered if the culture has 'changed'.
Obviously, we can't end like this, but the Epiphany is through the observation in the idea room – the artifacts, what the company has become when fresh ideas are curtailed.
MBA Essay Turning Point #3: The Reversal of Expectation
Another form of narrative that is tough to pull off and could soon turn into a template or a cliche is the reversal of expectation.
To reverse the expectation, you must build the expectations in the wrong direction for close to half of the essay.
Then, the reversal happens in 1-2 lines, and the admissions person understands the applicant's true motivation.
Before the reversal, you must consciously choose not to satisfy the reader's expectation of how the essay resolves or concludes.
For that, you must choose 2-3 predictable conclusions and never follow through with that conclusion.
The illusion works when you force the AdCom to read the essay till the very end.
In Anton Chekhov's, The Lady with the Dog" (1899), the story opens with Dmitri Gurov, a Moscow banker, alone on a holiday. He has been married for years with three children. He was never faithful to his wife, had affairs, and thinks of his affairs as games.
He befriends Anna, the wife of a provincial official he doesn't like, and begins an affair.
She cries at the end of their first encounter and shares her guilt.
Dmitri gets tired of such emotions, which he has seen many times in his conquests.
He spends more time with Anna during the holidays. For the first time, he looks at the sea and sees the light falling on the water in its majesty. He thinks that everything on earth is beautiful. The momentary thought passes, and he goes back to his hotel.
Anna's husband sends for her. She leaves Yalta in tears.
Gurov, like after every affair, feels relief.
But he cannot stop thinking about Anna even after a month or two. The memory never fades. It keeps growing.
Gurov is furious at the manipulation of his heart.
He travels to the provincial town and finds Anna in a local theatre with her husband. She is shocked.
She meets him in the corridor and confirms her feelings for him. But she asks her to leave.
They restart the affair.
The story ends with Gurov and Anna in their Moscow hotel room. Anna is crying like before after every encounter, and Gurov is looking at the mirror, combing his hair.
He notices his hair has begun to go grey.
At last, in middle age, he has fallen in love for the first time.
The reader's expectation is a duel or a resolution, but the story's ending is a realization that Gurov has fallen in love for the first time.
The grey hair is symbolic of the moment when Gurov must decide to live his true life.
There is no duel or divorce in the story. That is the expectation from the reader, who is reading a 19th-century Russian story.
The ending is symbolic.
The motivation is definite.
MBA Essay Illustration – The Reversal of Expectation
Case Study: For a senior associate in consulting, the goal throughout his life was to earn the role of Engagement Manager. He felt that achieving that singular goal would fulfill all his professional desires.
The reversal of expectation is the realization once he had achieved that goal.
I joined the London office in 2019 as a senior associate. The track had clear career milestones.
Engagement manager in three years if I performed, partner in nine years if I performed exceptionally.
I asked for the projects that would build the parts of my profile that were weak. I put in the hours. I travelled, built client relationships. I asked for feedback every six months. I worked hard to address them.
In my third year, I was put up for promotion to engagement manager. The panel met in November. I was promoted on the first vote.
My parents flew to Frankfurt to celebrate my dream role. The client was a German retail bank. The work was a cost transformation, which meant identifying twenty percent of the bank's operating expenses for optimization.
I had worked on three similar engagements.
I knew the playbook by heart.
I briefed the team on Tuesday and was on a plane to Frankfurt on Wednesday.
The client had the same goals. The same thinking. For this project, the team was slightly larger.
I had thought the promotion was a goal that would change my life. I had worked hard for it for three years. I didn't take a single day off.
On Wednesday evening, when I checked into the Steigenberger, I saw a handwritten desk, "Welcome, Mr. Jon. We are pleased to see you with us again."
I had stayed in the hotel three times before. Each time, I saw the exact same phrase. No change in the comma or the salutation style.
I sat on the edge of the bed and read it twice.
As I write the goals essay for my INSEAD application, sitting at the edge of the very bed, I am realizing that the next promotion will feel like this too.
I am incredibly grateful for the growth my company offered me, but I am deeply searching to see what I can offer with an INSEAD MBA.
The expectation was a big career break or confrontation with the management to change the project, but the reversal in expectations is an acknowledgment that achieving his dream goal didn't create the excitement he had anticipated.
It all felt the same. The work felt the same.
INSEAD MBA is his search for a more meaningful opportunity.
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References
- Reexamining adaptation and the set point model of happiness: reactions to changes in marital status ↩
- DO PEOPLE REALLY ADAPT TO MARRIAGE? ↩
- The Relationship Between Employee Job Change and Job Satisfaction: The Honeymoon-Hangover Effect
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