Give an Example of an Ethical Dilemma you faced. How did you handle it?
The most common ethical dilemma involves the information disparity between a client and the employer. As a service provider, most sales team have a thorough understanding of the client needs. The add-on services and clauses that capture additional revenue from the client might be a strategy that is good for the company’s bottom line. The problem arises when they are abused.
Depending on your job function and industry some of the unethical practices might have become mainstream with no one batting an eyelid to question the practice. Citing examples that demonstrate a complete shaking up of a system or your organization’s common practices might not be believable as the admission team realizes the limited power you had. However, if you were part of a core team in a start-up environment, mentioning such example is ideal.
For a larger organization, the ethical dilemma could arise in six forms: